Customer Service Information

100% customer satisfaction has been our commitment since our very first days many years ago. It’s who we are. Services and products can very occassionally have flaws, that is just a part of doing business. If you aren’t happy with a product or service, we want to know about it. And we’ll make it right. Our customer service has four key qualities: it’s personalized, competent, convenient, and proactive.

Our online customer service information is self-explanatory, scroll down to find quick answers to all your answers while shopping on I love Amnesia. If you have any other questions, please contact our friendly Customer Service Team by live chat or phone. Our customer service helpdesk is open 5 days a week between 09.00 and 15.00 CET. 

Phone 

Weekdays-09.00-15.00

Email

<24 hour reply service

Webchat

Weekdays-09.00-15.00

Company INformation

Shipping Information

Important shipping information for your I Love Amnesia order, including details on shipping rates and delivery times. Tracking and trace is available!

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Shipping Times & Costs

Shipping costs vary depending on a variety of factors, from package measurements, shipment type, weight, location, and more. 

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Shipping Partner – DHL

DHL Freight is our Europe-wide and global logistic partner. All our products are fully trackable, with collection and drop-off options available.

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